Trusted by CX, Growth & RevOps teams worldwide

WhatsApp Marketing Automation OS

Build ultra-personalized journeys, deploy AI chatbots, launch campaigns, and send transactional WhatsApp notifications from one collaborative workspace.

Launch WhatsApp Automation
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Million automated conversations / month

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% delivery rate across 180+ countries

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Growing ecommerce & fintech brands

Cart Abandonment Trigger

+3.8% revenue recovery

AI Concierge

Understands 130+ intents

Smart Broadcast

Dynamic Journeys & Offers

Live chats

54 conversations

CSAT

4.9 / 5

Opt-ins

31.7K

+8 new teammates collaborating

Loved by high-growth CX, Fintech, SaaS & Retail teams

ShopSphere FinEdge NovaBank PulseFit AirBridge VistaMart HiveOps

Customer Support & AI Chatbots

Resolve complex WhatsApp conversations at scale.

Deploy multilingual agents, escalate to humans, and orchestrate workflows with built-in quality & compliance guardrails.

AI + Human inbox

Shared inbox with agent assist, deep CRM context, macros & collision alerts.

  • Segment routing & SLA timers
  • Sentiment-aware triage
  • Internal notes + approvals

Proactive chatbots

Drag & drop builder with GPT fallback for unanswered intents.

  • Visual business rules
  • Commerce-ready responses
  • Instant fallback to live teams

Analytics cockpit

Realtime NPS, CSAT, FRT and handle time across queues.

  • Conversation replay
  • Custom dashboards
  • Exports & alerts

Transactional Notifications

Deliver mission-critical updates with 98%+ reliability.

Payments, shipping, onboarding, policy updates & compliance reminders all from one secure API.

Payment receipts

Stripe, Razorpay, Paystack & in-house gateways supported.

Logistics milestones

Plug into Shiprocket, AfterShip, Delhivery, Lalamove and more.

Policy alerts

KYC nudges, renewals and compliance messages with audit logs.

Advanced failover

Smart retries via SMS/Email when WhatsApp delivery fails.

Marketing & Promotional Campaigns

Launch orchestrated journeys with powerful segmentation.

One dashboard to plan, preview, schedule & measure WhatsApp-first omnichannel campaigns.

412%

Campaign ROI

Smart segments

RFM scoring, UTM audiences, Shopify, Woo & HubSpot sync.

Personalized creatives

Carousel templates, dynamic coupons, media optimizers.

A/B testing

Test timing, creatives, buttons & copy with AI suggestions.

Attribution

Multi-touch, pixel-less tracking and revenue cohorts.

Lead Generation & Qualification

Always-on funnels that qualify, nurture, and convert.

Spin up automations for webinars, demos, store visits, trials and partner programs.

01

Capture

Conversation-first landing pages, QR codes & click-to-WhatsApp ads.

02

Qualify

Progressive forms, scoring, enrichment & CRM sync.

03

Nurture

Personalized playbooks with reminders, nudges & offers.

04

Convert

One-click payments, assisted checkout, calendar bookings.

Social Proof

Results that excite revenue, product & CX leaders.

“WappNinja - WhatsApp Automation Software connected our commerce stack and reduced average response time from 16 minutes to 58 seconds.”

Priya Naidu

VP Growth, D2C Marketplace

“The campaign studio recovered 38% of abandoned carts and ensured compliance across 12 countries.”

Marco dos Santos

Head of CRM, FinEdge

“We orchestrate onboarding, support, and retention within one workspace. NPS jumped to 72 in 6 weeks.”

Aisha Rahman

Chief Customer Officer, SaaS Unicorn

FAQ

Everything you need to go live fast.

We submit & monitor verification for you. Most brands go live in 3–5 business days with verified templates & numbers.

Yes, we run a zero-downtime migration, import historical templates, chats and opt-ins, and re-map automations.

Role-based access, audit logs, encryption at rest, private cloud, VAPT audits and data residency options are available.

Pay-as-you-grow with transparent per-conversation rates, bundled template credits, and usage-based billing for add-ons.

Get started

Design your next WhatsApp customer experience.

Spin up your workspace in minutes or let our onboarding squad migrate everything for you.